Compassion first
We work without shame or judgement and respect the person behind the circumstances.
Person-centred home supportOne World,
One World,
Many Journeys.
Practical, compassionate support to help people create calmer spaces, workable routines and stronger foundations for everyday life — at their own pace.
A different kind of support. Person-centred, non-clinical and practical — shaped around your goals, your space and your pace, here in Cardiff and the Vale.
Finalist 2026 — Wellbeing Champion of the Year, Mental Health & Wellbeing Wales Awards.
Discreet & compassionate
Your privacy, dignity and comfort come first.
Home-based support
Support delivered in your own space where appropriate and agreed.
Person-centred plans
Tailored to your needs, goals and pace.
About Mundus
Mundus exists to help people who are experiencing difficulties in maintaining their home environment, routines, independence and connection with everyday life.
We provide compassionate, person-centred, practical support that recognises the relationship between a person's environment, behaviour, confidence, independence and wellbeing. Mundus works alongside people rather than taking control from them.
Our purpose is to help people create the foundations from which their own journey can become more manageable, sustainable and hopeful.
The practical gap we address
Traditional services may concentrate primarily on clinical symptoms, while practical environmental barriers can remain unresolved. A person may understand that they need to change but still be unable to start tasks, maintain routines, organise possessions, manage household environments, regain confidence, reconnect socially, sustain changes or navigate services. Mundus works at the practical, preventative and community-support level while maintaining clear professional boundaries around clinical treatment.
Practical tools
We focus on achievable strategies, routines and environmental changes that can be maintained over time.
Consistent progress
Success is meaningful progress towards confidence, independence and participation.
How Mundus can support you
Support is agreed around the individual rather than imposed as a one-size-fits-all programme.
Practical support
Helping people establish manageable systems for their home and everyday life.
Environmental organisation
Supporting people to organise their living environment in a sustainable and personally meaningful way.
Behavioural support
Helping clients identify practical barriers, establish achievable routines and develop strategies that support their individual goals.
Wellbeing support
Providing compassionate, non-judgemental support and appropriate signposting.
Hoarding and chronic-disorganisation support
Working gradually and collaboratively with people experiencing significant difficulties with possessions and household organisation.
Carer support
Providing practical support, education and signposting for people undertaking caring responsibilities.
Community connection
Developing opportunities for people to reconnect with others and participate in their community.
Education and workshops
Providing educational sessions around wellbeing, organisation, routines, environmental wellbeing and practical coping strategies.
Explore our services
Practical support across Cardiff and the Vale of Glamorgan, designed around the person rather than the diagnosis.
Home support in Cardiff
Practical help with routines, home environments and independence for people in Cardiff.
Learn moreHome support in the Vale of Glamorgan
Person-centred support across Penarth, Barry, Dinas Powys and surrounding Vale areas.
Learn moreHoarding & chronic disorganisation
Patient, collaborative support to help people regain control of their space and routines.
Learn moreFor professionals
Referral pathways, commissioning information and partnership options for organisations.
Learn moreShort breaks & carer support
Practical short-break and carer-relief support that helps carers rest while routines and wellbeing are supported.
Learn moreWho we support
Mundus supports people who may benefit from practical, person-centred assistance. We work with young people aged 16–19 in private care settings, and adults aged 18+ in the community. We do not define people by a diagnosis — we focus on the individual, their circumstances, strengths, goals, environment and aspirations.
- Adults experiencing mental-health-related barriers
- People experiencing chronic disorganisation
- People experiencing hoarding-related difficulties
- Socially isolated adults
- People experiencing significant life transitions
- Carers
- Families requiring practical support
- People experiencing difficulties maintaining routines
- People who need support to regain confidence and independence
- Young people aged 16–19 in private care settings
- Adults aged 18+ for community-based support
Mundus may develop specialist services for other groups where there is evidence of need, appropriate training and appropriate safeguarding arrangements.
What Mundus is not
Unless the appropriate qualifications, registration, insurance and regulatory arrangements are in place, Mundus will not present itself as providing:
- psychiatric treatment
- medical treatment
- diagnosis
- prescribing
- clinical psychological assessment
- psychotherapy
- regulated CBT treatment
- nursing
- statutory social work
- personal care
- emergency mental-health intervention
Where a client's needs exceed Mundus' competence or scope of service, we refer or signpost to an appropriate qualified professional or statutory service. This protects clients, workers and the organisation.
Our approach
People should have a voice in the support they receive and be supported to retain as much choice and control as possible.
Person-centredStrengths-basedTrauma-informedRights-basedPreventativeCo-produced
Clear professional boundaries
Mundus provides practical and wellbeing-focused support within the worker's competence and role.
We do not present general wellbeing support as a substitute for medical or clinical treatment. Any regulated clinical intervention must be delivered by an appropriately qualified and authorised professional.
Our values
Mundus operates according to the following principles.
Dignity
Every person is treated with respect.
Choice
The client remains central to decisions concerning their life.
Independence
Support should increase, rather than unnecessarily replace, a person's independence.
Empowerment
Mundus works alongside people rather than taking control away from them.
Non-judgement
People experiencing difficult circumstances should not be shamed or stigmatised.
Equality
Services should be accessible and responsive to individual circumstances.
Confidentiality
Personal information will be protected and handled lawfully.
Safeguarding
The safety and welfare of clients, staff and others remains fundamental.
Professional boundaries
Mundus will operate within clearly defined competence and regulatory boundaries.
Sustainability
The organisation must generate sufficient income to remain financially viable and continue delivering community benefit.
How it works
1
Enquiry
Tell us what you would like help with and what outcome matters to you.
2
Initial conversation
We explore your circumstances, preferences, practical needs and whether Mundus is appropriate.
3
Agreed plan
We set realistic goals, boundaries, arrangements and review points together.
4
Support
Sessions focus on agreed practical actions, skills, routines and sustainable progress.
5
Review
We review what is working, what needs changing and whether additional professional support is appropriate.
6
Next steps
The aim is greater confidence and independence — not unnecessary long-term dependency on Mundus.
What people say
We are gathering feedback from the people we support. If you would be happy to share a few words about your experience with Mundus, please get in touch.
[Your review will appear here. Kayleigh, please share a brief testimonial you are happy to include, with the person’s first name and how they described the support they received.]
— First name, role or relationship
Our CIC / social-purpose vision
Mundus is proposed as a Community Interest Company (CIC) operating as a social enterprise in Wales. The organisation will generate income through trading activities and use its resources and sustainable surplus to advance its community purpose.
Commercial activity creates sustainable income; sustainable income creates community impact.
A CIC structure can combine trading activity, community benefit, employment, commercial contracts, grant applications, social investment, retained surpluses and reinvestment into community services. The final legal structure will be confirmed with appropriate professional advice before incorporation.
How we create community benefit
- Providing practical support to people who may otherwise struggle to access appropriate assistance
- Improving independence and confidence
- Reducing practical barriers to participation
- Supporting people to maintain more manageable living environments
- Supporting carers
- Providing educational opportunities
- Creating employment and training opportunities
- Developing community partnerships
- Providing subsidised or community-funded services where funding permits
- Reinvesting an appropriate proportion of organisational surplus into activities that advance the CIC's community purpose
How we measure success
People
- people supported
- client satisfaction
- confidence
- independence
- achievement of individual goals
Community
- community participation
- partnerships
- outreach
- accessibility
- subsidised support
Business
- revenue
- recurring income
- gross margin
- cash reserves
- break-even
- commissioned contracts
Social impact
- measurable outcomes
- sustained improvements
- prevention
- reduced practical barriers
- community participation
Mundus will not measure success solely by turnover. We measure it by people helped, outcomes achieved, financial sustainability and community benefit.
Partnership, commissioning & funding
Mundus is developing a sustainable Welsh social enterprise addressing the practical consequences of mental-health-related barriers, social isolation and chronic disorganisation. We combine practical home-based support, environmental organisation, behavioural strategies, community connection and appropriate signposting to help people regain independence and control.
Private clients
Clients purchasing services directly.
Families
Families purchasing support for a relative where appropriate.
Carers
Directly purchased support and education.
Organisations
Contracts with organisations requiring specialist support.
Local authorities
Potential commissioned services, subject to procurement and eligibility requirements.
Health and social-care organisations
Potential partnership or commissioned arrangements where appropriate.
Charities
Delivery of contracted or funded projects.
Grant-funded programmes
Specific projects with measurable social outcomes.
Workshops and training
Paid educational programmes.
Corporate/community partnerships
Sponsorship or commissioned wellbeing/community initiatives.
Grants accelerate impact; trading income sustains the organisation.
Mundus will not rely solely on grants, and will not seek funding simply because funding is available. Investment enables us to establish the infrastructure, workforce, training, systems and pilot programmes needed to demonstrate the model, measure outcomes and develop sustainable commissioned and trading income.
Working pricing assumption
Individual support is modelled at £65 per billable hour, alongside four- and eight-session packages, longer-term structured programmes, specialist packages, workshops priced per participant or organisational booking, and fixed-price commissioned programmes. Final prices will be validated against market research, client affordability, operating costs and the value delivered.
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Start your journey
If you think Mundus may be able to help, contact us for an initial conversation. We can discuss what you need and whether our service is appropriate.
Call us: 07785 507504
Email us: info.mundusltd@gmail.com
We cover Cardiff and surrounding areas.
Important: Mundus is not an emergency service. If you or someone else is in immediate danger, contact the appropriate emergency service.